Messages

Notifications

Introduced in version 3.0.5, the Messages feature in Maintenance Pro allows users to view notifications and send messages within the organization.

This article focuses on the Notification portion of this feature.

To access messages, click the Messages button in the left-hand menu.

Notifications can also be accessed by clicking the bell icon in the top-right corner.

Notifications can also be accessed by clicking the bell icon in the top-right corner, as shown below.

When there are active notifications, the bell icon will turn red and display the number of unread notifications.

Select the bell icon to display your notifications.

When multiple notifications are present, the View All and Clear All options will be available.

Here it is cleaned up and formatted into bullet points:

• Clear All – Removes all notifications from the list.
• View All – Opens the Messages screen directly to the Notifications tab.

Notifications Tab

• Displays all events tied to the user’s notification settings.

  Examples include:

  • Work Order creation for assigned locations or equipment
  • Low Stock inventory alerts

Clicking the arrow on the right-hand side will open the record associated with the notification or display additional details about the notification.

Click the arrow on a Work Order assignment notification to open the corresponding Work Order directly.

Click the arrow on the right-hand side to open the record related to the notification or to view additional details.

Notifications for multiple parts may appear grouped together in a single notification.

Conversations

Introduced in version 3.0.5, the Messages feature in Maintenance Pro allows users to view notifications and communicate with other users within the organization. This article focuses on the Conversation component of this feature.

To access Messages, click the Messages button in the left-hand menu.

Alternatively, the bell icon in the top-right corner can be selected to access Messages, as shown below.

If the bell icon is empty with no red indicators, navigation proceeds directly to the next screen. If pending notifications exist, select View All to access the next screen.

In the following window, click the Conversations tab.

Conversations Tab

Within the Conversations tab, messages can be sent to other Maintenance Pro users within the organization. Previously received messages are displayed in the list at the bottom.

To send a message, select the recipient from the dropdown menu, enter the message in the text box, and click Send Message to deliver it.

The recipient will receive a notification, indicated by the bell icon in the top-right corner.

Selecting the notification for a new message directs the recipient to the Conversations tab to view the message.