Setting Up Employees & Users | Add A New Employee
A video tutorial on setting up Maintenance Pro users is available at the following link:
To set up employees in the system, select Employees from the left-hand side menu.
The Employees screen displays all employee records configured in the system. Employee records can be edited as needed. To add a new employee, click the New button in the top-right corner.
Employee Records and User Account Login Information
Maintenance Pro allows the creation of employee records without a system login. These employees can be assigned as technicians for Work Orders or assigned inventory items. When Allow Login is set to No, the employee will not have an email or password for Maintenance Pro access. Records configured in this manner do not consume a user license.
To provide an employee with a personal login, set Allow Login to Yes.
When Allow Login is enabled, the system requires an email address to link to the employee’s account. This email will be used for signing in at https://www.mtcproweb.com. After saving the employee record, an invitation email is sent to the provided address.
Type
- Admin – Full access to all program features with no restrictions.
- Standard – Limited access. A checklist specifies what the user can and cannot access.
- Operator – Designed for equipment drivers/operators with minimal access. Operator users can view the equipment list, update equipment odometers, complete inspection checklists, and record manual fuel transactions.
Invitation Email
In the invitation email, the employee should click the Join Organization button.
Clicking the link directs the employee to the Set Password screen.
No specific password requirements are enforced (such as uppercase, lowercase, numbers, symbols, or length). After entering a password, click Create Account.
Once completed, the user can log in using their email address and password at https://www.mtcproweb.com or through the Maintenance Pro mobile applications.
Haven't Received An Invitation Email
If the new employee has not received the invitation email, verify that the email address on their account is correct. The invitation will be sent from fmp_invitations@mtcpro.com.
If the email is not found in the inbox, check the junk or spam folders. To resend the invitation, select the employee from the Employees list and click the Resend Invitation button in the top-right corner.
